Privacy Policy

About This Notice

This Privacy Notice provides information on how Barrels and Cellars collects and processes your personal data when you visit or use our website, mobile applications, devices, services, social media, online and physical locations, and applications that reference this Privacy Policy. It sets out what we do with your personal data and how we keep it secure and explains the rights that you have in relation to your personal data.

Who We Are

Barrels and Cellars is Nigeria's premier online marketplace for premium alcoholic beverages. Our platform connects buyers with quality spirits, wines, and beers from around the world, delivered directly to your doorstep.

This website and/or mobile app is operated by Barrels and Cellars. Any personal data provided or collected by Barrels and Cellars is controlled by us in accordance with Nigerian data protection laws.

The Data We Collect About You

Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data in order to provide tailored products and services and in order to analyse and continually improve our products and services.

You provide us with your personal data when you register your personal details on our website and mobile platforms and transact with the same.

The personal data we collect includes:

Information You Provide to Us:

Contact details (such as your name, postal addresses, phone numbers, and email addresses)
Demographic information (such as your date of birth, age or age range, and gender)
Online registration information (such as your password and other authentication information)
Payment information (such as your credit card information and billing address)
Information provided as part of online questionnaires (such as responses to any customer satisfaction surveys or market research)
Competition entries/submissions
In certain cases your marketing preferences

Information We Automatically Collect/Generate:

Information about your device (such as your PC, tablet or other mobile device)
Your use of our websites and apps
Information about your device, operating system, browser, and IP address
Unique identifiers associated with your device
Details of web pages that you have visited
Products you have looked at online (including information about products you have searched for or viewed, purchased or added to an online shopping cart)
How long you spend on certain areas of a website or app together with the date and time of your visit/usage

Your Choice: We strive to provide you with choices regarding the Personal Data that you provide to us. If you wish to have your Personal Data used by Barrels and Cellars to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tick-box(es) located on the registration form. If you decide that you no longer wish to benefit from this personalization, you can opt-out or adjust your preferences at any time by closing your account or by sending an email to privacy@barrelsandcellars.ng.

Cookies and Other Identifiers

A cookie is a small file of letters and numbers that we put on your computer, mobile phone or tablet if you agree. Cookies allow us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience.

For more information about cookies and how we use them, please read our Cookie Notice.

How We Use Your Personal Data

We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:

Registering you as a new customer
Processing and delivering your orders
Managing your relationship with us
Enabling you to participate in promotions, competitions and surveys
Improving our website, applications, products and services
Recommending/advertising products or services which may be of interest to you
Enabling you to access certain products and services offered by our partners and vendors
Complying with our legal obligations, including verifying your identity where necessary
Detecting fraud and ensuring age verification compliance

Legal Basis for Processing Personal Data

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data. In almost every case the legal basis will be one of the following:

Consent

Where you have provided your consent to receive certain marketing from us. You can withdraw your consent at any time.

Legitimate Business Interests

Where it is necessary for us to understand our customers, promote our services and operate effectively.

Performance of Contract

Where we need to use your contact details and payment information to process your order and deliver products to you.

Compliance with Law

Where we are subject to a legal obligation and need to use your personal data to comply with that obligation.

How We Share Your Personal Data

We may need to share your personal data with third parties for the following purposes:

A. Sale of Products and Services:

In order to deliver products and services purchased on our marketplace from third parties, we may be required to provide your personal data to such third parties.

B. Working with Third-Party Service Providers:

We engage third parties to perform certain functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service.

C. Detecting Fraud and Abuse:

We release account and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with applicable law.

Protection Measures: When we share your personal data with third parties, we require them to agree to use your data in accordance with the terms of this Privacy Notice and applicable law. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Retention

We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary for the purposes set out in this Privacy Notice. Your Personal Data may be retained in a form that allows for identification only for as long as:

We maintain an ongoing relationship with you. This will enable us to improve your experience with us and to ensure that you receive communications from us.
Your Personal Data is necessary in connection with the purposes set out in this Privacy Notice and we have a valid legal basis.
The duration of any applicable limitation period (i.e., any period during which a person could bring a legal claim against us).

We will actively review the personal data we hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business, or consumer need for it to be retained.

Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your Legal Rights

A. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

B. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

Right to Access - Request access to your personal data

Right to Correct - Request correction of your personal data

Right to Erase - Request deletion of your personal data

Right to Object - Object to processing of your personal data

Right to Restrict - Request restriction of processing

Right to Transfer - Request transfer of your personal data

C. Where you wish to permanently delete your data from our website and other applications, and discontinue your relationship with us, you may send a request to privacy@barrelsandcellars.ng or contact our customer service teams for assistance.

D. You can also lodge a complaint with the Data Protection regulator, the Nigeria Data Protection Commission (NDPC).

Data Controllers & Contact

If you have any questions or concerns about Barrels and Cellars' Privacy Notice or you are looking for more information on how we process your personal data, or wish to exercise your legal rights in respect of your personal data, please contact the Data Privacy Officer by email at privacy@barrelsandcellars.ng.

We will investigate any complaint about the way we manage Personal Data and ensure that we respond to all substantiated complaints within prescribed timelines.

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